SHIPPING

Do you ship overseas / internationally?
Yes, we have Sunbabes around the world. Shipping costs apply and will be added at checkout. We provide discounts and promotions year-round, so stay tuned for exclusive deals.

Please note that international orders may take up to 25 days to be received once package has shipped via First Class Mail, this is due to shipping time, customs processing and actual delivery. 

 

How long will it take to get my order?
Each order is handmade per requested order. Thus, a processing time of 5-7 business days takes place. However, overseas deliveries can range from 7-16 days. Delivery details are also provided upon receiving your confirmation email.

*Processing days do not include weekends or holidays.*

 

Express Shipping
Hi babes, we know you’re eager to get your package and so are we! However, please note that expresss shipping reflects shipping times only. Your order still has to undergo processing before it leaves our facility. Express shipping allows 1-3 business days as opposed to 3-5 standard days. 

What shipping carriers do you use?
We use all major and local courier partners. You’ll have the option to select a delivery method that’s best suited for you during checkout.

PRODUCT / ORDER HELP

Returns + Refunds

In the event you need to return an order, we’re happy to help. We offer store credit within 15 days of your delivery date. Simply return the items to our warehouse, and we’ll be able to issue a code to use for store credit. Just email us directly and we’ll take you through the process. However, please note — sample and sale products are final sale and can not be returned or refunded and orders canceled after 24 hours of being placed are subject to a $5.00 restocking fee.

Orders requiring refunds that have been made through PayPal will be subject to a transaction fee since PayPal no longer refunds this fee. 

 

Chargebacks + Damages

If a chargeback is willfully filed with our company, you will be held accountable for all fees occurred. Which includes: retrieval, court and final payments resulting from said action. If fees are neglected, this will result in collections perusal.

If there are issues with items arriving damaged or missing, this should be documented with us within 48 hours of delivery so that we may properly assist. 

 

About Us 

We offer health-conscious individuals of ALL skin colors and ALL skin types a range of skincare products made with skin-loving ingredients optimized for a glowing complexion!

Our mission is to provide products that help achieve optimal skin health through our plant-based formulations while also being kind to the planet and animals that inhabit it.

Free of parabens, fillers, GMOs, and other harmful chemicals, our products are created with ingredients that are sourced from local gardens and farms and are made in small batches to ensure freshness and quality. 

Join us! Tag #Sunbabe in your photos to off your glow!